The claim notice has been sent to ERGO’s Claims Handling Department
Loss event
This is an automatic response.
We hereby inform you that it takes up to 10 (ten) working days to make a decision on a damage case after receiving all the necessary documents and information.
The basis for determining the extent of damage is the price quotation. If the notice was not mediated by a repair company, we will send the injured party an additional e-mail with repair options.
If required, we will contact you before making a decision.
If you have any additional questions, please send an e-mail to kahju@ergo.ee
We have received feedback that in some individual cases gmail users have missed invoices/policies or they have gone to spam. If the documents expected have not arrived in the mailbox, please contact your ERGO administrator or write to us at info@ergo.ee, 6106500. We apologize for the inconveniences and we are working to fix the issue.
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