The claim notice has been sent to ERGO’s Claims Handling Department
Claims handler Loss event
This is an automatic response.
We usually make a decision on a loss event within 5 business days as of receiving all the required documents and information. The basis for determining the extent of damage is the price quotation. If the notice was not mediated by a repair company, we will send the injured party an additional e-mail together with the recommended cooperation partners..
If you have any additional questions, please send an e-mail to the e-mail address of the claims handler or to kahju@ergo.ee
We have received feedback that in some individual cases gmail users have missed invoices/policies or they have gone to spam. If the documents expected have not arrived in the mailbox, please contact your ERGO administrator or write to us at info@ergo.ee, 6106500. We apologize for the inconveniences and we are working to fix the issue.
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